Privacy and policy

Last Updated:25 may 2026

Welcome to Chaotic peace. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

We may collect personal details that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment providers)
  • Account login information
  • Order history

Non-Personal Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Pages visited and time spent on the site

This information helps us improve our website and customer experience.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and delivering orders
  • Providing customer support
  • Sending order confirmations and updates
  • Improving our website, products, and services
  • Detecting fraud or unauthorized activity
  • Personalizing user experience
  • Complying with legal obligations

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic and performance
  • Personalize content and advertisements

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways
  • Shipping and logistics providers
  • Analytics services
  • Advertising platforms
  • Email marketing tools

These third parties may collect, process, and store your information according to their own privacy policies. We recommend reviewing their policies before using our services.

Examples may include:

  • Shopify
  • Razorpay
  • Google Analytics
  • Meta/Facebook Ads
  • Cashfree
  • Paytm Payment Gateway

We are not responsible for the privacy practices of third-party websites or services.

5. Payment Security

We do not directly store your complete debit card, credit card, UPI, or banking information on our servers. Payments are processed securely through certified third-party payment providers using encryption and security protocols.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from:

  • Unauthorized access
  • Misuse
  • Loss
  • Disclosure
  • Alteration or destruction

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Customer Rights

As a customer, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our website is not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors.

9. Retention of Information

We retain your information only for as long as necessary to:

  • Fulfill orders
  • Resolve disputes
  • Comply with legal obligations
  • Enforce our policies

After that, data may be securely deleted or anonymized.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

[Chaotic peace]
KORBA,CHHATTSGARH
Email: chaoticpeaceofficial@gmail.com

12. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under this policy shall fall under the jurisdiction of the courts located in Korba.