shipping policies
Last Updated:25 may 2026
Thank you for shopping with Chaotic peace. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your purchases.
1. Order Processing Time
All orders are processed within after payment confirmation.
Orders are generally processed on business days only, excluding:
- Sundays
- Public holidays
- National holidays
Please note:
- Processing times may increase during sales, festivals, product launches, or high-order periods.
- Customized or made-to-order products may require additional processing time.
Once your order has been processed and shipped, you will receive a shipping confirmation email or message with tracking details.
2. Shipping Methods Available
We work with trusted courier and logistics partners to ensure reliable delivery.
Available shipping methods may include:
- Standard Shipping
- Express Shipping
- Cash on Delivery (COD) (if applicable)
- Local Delivery (if applicable)
Shipping options available for your order will be displayed during checkout.
3. Shipping Costs
Shipping charges are calculated based on factors such as:
- Delivery location
- Package weight
- Order value
- Selected shipping method
Shipping rates may include:
- Standard Shipping:
- Express Shipping:
- Free Shipping on orders above:
Any applicable shipping charges will be clearly displayed at checkout before payment is completed.
4. Delivery Timeframes
Estimated delivery timelines are as follows:
- Metro Cities: [7-10 BUSINESS DAYS]
- Other Cities/Towns: [7-10 BUSINESS DAYS]
- Remote Areas: [8-14 BUSINESS DAYS]
- Express Shipping: [7 BUSINESS DAYS]
Delivery timelines are estimates and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Natural disasters
- Operational disruptions
- Incorrect shipping details provided by customers
We appreciate your patience in such situations.
5. Order Tracking
Once your order is shipped, you will receive:
- A tracking number
- Courier partner details
- Tracking link (if applicable)
Tracking information may take up to suppliers time to become active after dispatch.
If you do not receive tracking information within the expected timeframe, please contact us at [chaoticpeaceofficial@gmail.com].
6. Delivery Issues and Delays
While we strive for timely delivery, delays may occasionally occur due to factors beyond our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Failed Delivery Attempts
Courier partners may attempt delivery multiple times. If delivery fails repeatedly:
- The package may be returned to us.
- Additional shipping charges may apply for re-shipping.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 3 days of the expected delivery date with:
- Order number
- Photos (if applicable)
- Delivery issue details
We will work with the courier partner to resolve the issue as quickly as possible.
7. Cash on Delivery (COD)
If Cash on Delivery is available:
- COD eligibility may depend on location and order value.
- Additional COD charges may apply.
- We reserve the right to disable COD for certain customers, locations, or products.
8. Contact Us
If you have any questions regarding shipping, delivery, or tracking, please contact us:
Chaotic peace
Email: [chaoticpeaceofficial@gmail.com]